+31 31 65 28 275info@vongahlen.nl

By problems or questions regarding our products please contact our service department by phone or email This email address is being protected from spambots. You need JavaScript enabled to view it. or use the request form on this site. Please make a full description of the problem and if possible, completed with photos.

Our service engineers are ready to answer your questions and take further action!


The Von Gahlen service department

As a supplier of health-care related products Von Gahlen understands the need to control costs, improve operations and increase reliability of equipment. Our service department offers solutions that keep you in control by helping to maintain maximum performance which can help to support your mission of providing excellent patient care.

We believe that with the right training and information we can make sure that you know all that there is to know about the equipment installed. To support correct usage and with that to increase performance, Von Gahlen will accommodate you with a detailed operating- and maintenance manual. All the procedures and safety instructions as well as maintenance regulations and cleaning instructions are described.

Simple basic maintenance instructions provide all the details for maintaining the equipment, however periodic maintenance executed by Von Gahlen is recommended. With our long experience in building hot cells our engineers knows what parts needs replacement and how to prevent the equipment from braking down. A periodic preventive maintenance visit can prevent failure and helps increasing up-time.

The Level I agreement contains a periodic preventive maintenance visit. During this visit the Von Gahlen service engineer will perform a complete inspection on your equipment. Inspection guides and documents helps to record the status of the equipment.

Additional services:

- Corrective maintenance

- Remote access subscription

- Refurbishment

- Consulting (remote) & training

Besides all the care we take to maintain equipment, we are constantly trying to improve our product line.